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File #: 18-157    Version: 1 Name:
Type: Resolution Status: Failed
File created: 10/16/2018 In control: City Council
On agenda: 1/22/2019 Final action: 1/22/2019
Title: A RESOLUTION AUTHORIZING THE CITY MANAGER TO ENTER INTO A CONTRACT WITH TYLER TECHNOLOGIES, INC. FOR AN ENTERPRISE RESOURCE PLANNING SOLUTION AND PROFESSIONAL SERVICES PERTAINING TO THE INTEGRATION OF FINANCIAL, PAYROLL, HUMAN RESOURCES, FIXED ASSETS, UTILITY BILLING AND PUBLIC WORKS WORK ORDER PROCESSING. Brief Description: City staff is requesting approval to purchase an ERP Solution which will combine work currently done in five separate software programs into one as well provide improved transparency with utility billing. The new software will also include a human resources module that provides employees with a self-service portal which will reduce the current paper dependent process and a budgeting function to assist with preparation of the Five-Year Plan and Annual Budget.
Sponsors: David A. Basil
Indexes: Finance - General, Public Works - Administration
Attachments: 1. ROI Calculations for Munis Software, 2. Hyperlink - Finance Dept. Review, 3-14-2017 Workshop (item 3B @ 1:31:05 on video), 3. Hyperlink - Five-Year Plan Review, 9-26-2017 Workshop (item 3A @ 2:09:46 on video), 4. Resolution No. 18-157
Related files: 17-0085, 17-0020, 18-193
Title
A RESOLUTION AUTHORIZING THE CITY MANAGER TO ENTER INTO A CONTRACT WITH TYLER TECHNOLOGIES, INC. FOR AN ENTERPRISE RESOURCE PLANNING SOLUTION AND PROFESSIONAL SERVICES PERTAINING TO THE INTEGRATION OF FINANCIAL, PAYROLL, HUMAN RESOURCES, FIXED ASSETS, UTILITY BILLING AND PUBLIC WORKS WORK ORDER PROCESSING.
Brief Description: City staff is requesting approval to purchase an ERP Solution which will combine work currently done in five separate software programs into one as well provide improved transparency with utility billing. The new software will also include a human resources module that provides employees with a self-service portal which will reduce the current paper dependent process and a budgeting function to assist with preparation of the Five-Year Plan and Annual Budget.
Body
Legislative History
None.
Purpose & Explanation
Following a review of the City's current financial and billing software it was determined that the current utility billing software did not meet the City's needs. In addition, the City lacked a human resources management solution. Members of the City's Finance Department attended online presentations by multiple vendors. During the review process the scope was expanded to include Public Works as it was determined that Munis offered work order and inventory modules that are superior to those currently in place.

Software Solutions Reviewed:
* Tyler Technologies - Munis
* Accela - Springbrook
* Sungard - Superion
* SAP - Navigator

A consensus was established that Munis from Tyler Technologies was the best solution for the City. Here is a list of features Munis contains that exceeds the current software:

* Allows the City to include more detail on customer utility bills. Also, allows commercial broadband accounts to be included with water and electric in one bill. This eliminates a bill for customers and the need to make separate payments and allows the City to eliminate piece of software.
* Contains a budgeting function within ...

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